Help & policies

Privacy Policy

01Information We Collect

When you interact with CROVÉ, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via third-party providers)
  • Order history and preferences

You can browse our website without providing personal information. However, certain features (such as placing an order) require basic details.

02How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Communicate order updates and support
  • Improve website experience and performance
  • Prevent fraudulent transactions
  • Send updates, promotions, or offers (only if you opt in)

We only collect data that is necessary to provide our services efficiently.

03Sharing Your Information

We do not sell or trade your personal data.

We may share your information with trusted third parties only when necessary, such as:

  • Courier partners for delivery
  • Payment processors for secure transactions
  • Service providers for website functionality

All third parties are required to keep your data secure and confidential.

04Data Security

We take appropriate measures to protect your information, including:

  • Secure servers and encrypted transactions
  • Restricted access to personal data
  • Regular monitoring for vulnerabilities

While we strive to protect your data, no method of transmission over the internet is 100% secure.

05Cookies & Tracking

CROVÉ uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyze user behavior

You can disable cookies in your browser settings, but some features may not function properly.

06Marketing & Communication

If you subscribe to our updates, we may send:

  • New arrivals
  • Promotions
  • Exclusive offers

You can unsubscribe at any time using the link in our emails.

07Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Opt out of marketing communications
  • Request deletion of your data

To make a request, contact us at: contact@crove.com.pk

08Third-Party Links

Our website may contain links to external websites. CROVÉ is not responsible for the privacy practices of those sites.

09Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10Contact Us

For any questions regarding this Privacy Policy, contact us at:

CROVÉ
Email: support@crove.com.pk
WhatsApp: +92-302-8289755
Location: PECHS, Karachi-Pakistan

At CROVÉ, privacy is not just policy. It is part of our commitment to trust, quality and long term relationships.