Terms & Conditions

By accessing or purchasing from CROVÉ, you agree to the following Terms of Service. Please read them carefully before using our website.

These Terms govern your use of the CROVÉ website and all purchases made through it.

By placing an order, you confirm that you agree to these Terms.

We reserve the right to update or modify these Terms at any time. Changes will apply to all future orders.

We aim to ensure that all product details, descriptions, and prices are accurate. However, errors may occasionally occur.

By using our website, you acknowledge that:

• Product colors may vary depending on your screen

• All sizes and measurements are approximate

• Products are subject to availability

• Delivery timelines are estimates, not guarantees

• Online products or promotions may differ from other platforms

CROVÉ is not liable for minor inaccuracies or variations.

When you place an order, you are making an offer to purchase a product.

Order process includes:

• Adding items to cart

• Providing personal and shipping details

• Confirming your order

After placing an order:

• You will receive an order confirmation email (this is not acceptance)

• Your order is only accepted when it is dispatched

We reserve the right to cancel or refuse any order before dispatch, including due to:

• Stock unavailability

• Payment issues

• Incorrect information

All prices are listed in PKR unless stated otherwise.

We reserve the right to:

• Change prices at any time

• Cancel orders due to pricing errors

Payments must be completed before order processing (except Cash on Delivery where applicable).

If you create an account with CROVÉ, you are responsible for:

• Maintaining confidentiality of your login details

• All activity under your account

We are not liable for unauthorized access due to negligence.

Delivery timelines are estimates and may vary due to:

• Location

• Courier delays

• High demand periods

CROVÉ is not responsible for delays caused by third-party logistics.

All returns and exchanges are governed by our Refund & Exchange Policy.

We reserve the right to refuse requests that do not meet our policy conditions.

All content on this website — including images, designs, text, and branding — is the property of CROVÉ.

You may not reproduce, distribute, or use any content without permission.

CROVÉ shall not be liable for:

• Indirect or incidental damages

• Losses resulting from website use

• Delays or interruptions beyond our control

Your use of this website is also governed by our Privacy Policy.